The following information is a guide on the best way to care for and prolong the life of your M&H products.
Please note, the attached wash care label on the Heritage Tweed range is incorrect. As these products are 100% pure wool, we advise you to gently surface clean and air dry when required.
Collars & Leads: Dry brush any dried dirt from the product then use a damp cloth to wipe away any remaining dirt. Use detergent on a damp cloth to gently sponge away any marks on the fabric part of the collar only. Do not machine wash. To care for your leather avoid getting it wet wherever possible, tissue dry and allow to dry naturally (do not use a radiator or heat source). Leather will naturally soften and darken with use. To care for the hardware avoid getting wet wherever possible and dry thoroughly with tissue if any part does come into contact with mud or water. Over time, due to the vigorous nature in which the collars and leads are used, hardware can loose its silver colouring. To keep leather in pristine condition, we recommend using a good quality leather protector or hide food before use to help maintain the natural properties of the leather. Please do not allow the leather to come into contact with chemicals from commercially available 'spot on' flea treatments as this could potentially cause damage. We recommend removing the collar whilst the treatment is in progress.
Tweed Coats: Hand wash recommended. If you choose to machine wash, wash at 30 degrees and do not spin or tumble dry. Tweed coats can be ironed on a medium heat avoiding the collar.
Waterproof Coats: Waxed and quilted coats must not be machine washed. Dry brush were possible or spot clean with a cold damp cloth. Do not use detergent. Do not iron.
Harnesses: Machine wash at 30 degrees and do not spin or tumble dry. Iron on a medium heat avoiding the webbing and D ring.
Neckerchiefs: Machine wash at 30 degrees, do not tumble dry. Iron on a medium heat.
Bone Toys: Machine wash at 30 degrees, do not tumble dry. Can be ironed on a medium heat. Should your dog tear their toy, remove from them instantly.
Donut Beds: Machine wash at 30 degrees, do not tumble dry. Smaller beds should fit in most standard sized domestic machines, use a large-capacity washing machine for Large and X-large beds. Reshape and dry thoroughly in airing cupboard or against radiator.
Pillow Beds: Remove cover and turn inside out. Machine wash at 30 degrees, do not tumble dry. Iron on reverse. This information is for the pillow cover only. Please check your pillow inner label for instructions on how to wash it.
Boxy Beds: The whole bed is machine washable at 30 degrees on a low wool spin cycle. Use a large-capacity washing machine for Large Beds. Do not tumble dry. After washing, reshape and fluff up the bed and dry thoroughly in airing cupboard or against radiator. For a quick refresh we recommend just popping the removable inner cushion in the wash.
Dog Carriers: Machine wash at 30 degrees, do not tumble dry. Air dry to allow the carrier to keep its shape.
Wear & Tear: Please check your dog’s products regularly for any signs of damage. When a product begins to show signs of wear they should be removed from your dog. In particular dog toys should be removed once torn open to remove choking hazard and harnesses, collars and leads should no longer be used if the they show any signs of damage. All dog products should only be used under supervision and at the owners discretion.
If you require further help or advice for caring for your M&H products please call 0345 646 1221 or email email@example.com