Surface clean wherever possible. We recommend that waxed and quilted carriers are not machine washed to preserve water resistance. For all other carriers (excluding Willow Tweed), we recommend a 30 degree wash on a gentle, low spin wool cycle. Avoid using hot water, as it may cause the fabric to shrink or fade. Reshape and dry thoroughly in an airing cupboard or against a radiator. Do not tumble dry. 

Willow Tweed Dog Carrier

Due to the leather straps on this design, we recommend that you surface clean this product. Can also be dry cleaned.

Boxy Beds

We recommend a 30 degree wash on a gentle, low spin wool cycle. Avoid using hot water, as it may cause the fabric to shrink or fade. Reshape and dry thoroughly in an airing cupboard or against a radiator. Do not tumble dry. For a quick refresh we recommend just popping the removable inner cushion in the wash.

Pillow Beds

Remove cover and turn inside out. We recommend a 30 degree wash on a gentle, low spin wool cycle. Avoid using hot water, as it may cause the fabric to shrink or fade. Lay flat and dry naturally. Do not tumble dry. Iron on reverse. This information is for the pillow cover only. Please check the pillow inner label for washing instructions.

Cushion Beds

We recommend a 30 degree wash on a gentle, low spin wool cycle. Avoid using hot water, as it may cause the fabric to shrink or fade. Reshape and dry thoroughly in an airing cupboard or against a radiator. Do not tumble dry.

Dry brush any dried dirt from the product then use a damp cloth to wipe away any remaining dirt. Use detergent on a damp cloth to gently sponge away any marks on the fabric part of the collar only. Do not machine wash. To care for leather, avoid getting it wet wherever possible, tissue dry and allow to dry naturally (do not use a radiator or heat source). Leather will naturally soften and darken with use. To care for the hardware avoid getting wet wherever possible and dry thoroughly with tissue if any part does come into contact with mud or water. Over time, due to the vigorous nature in which the collars and leads are used, hardware can loose its silver colouring. 

To keep leather in pristine condition, we recommend using a good quality leather protector or hide food before use to help maintain the natural properties of the leather. Please do not allow the leather to come into contact with chemicals from commercially available 'spot on' flea treatments as this could potentially cause damage. We recommend removing the collar whilst the treatment is in progress.

Tweed Coats

We recommend that you hand wash these coats. If you choose to machine wash, wash on a gentle wool wash at 30 degrees and do not spin or tumble dry. Tweed coats can be ironed on the underside using a medium heat, avoiding the collar. 

Waterproof Coats

We recommend that waxed and quilted coats are not machine washed to preserve water resistance. Dry brush wherever possible or spot clean with a cold, damp cloth. Do not use detergent. Do not iron. 

Waxed Harnesses

We recommend that waxed harnesses are not machine washed to preserve water resistance. Dry brush wherever possible or spot clean with a cold, damp cloth. Do not use detergent. Do not iron.

Tweed Harnesses

Hand wash recommended. If you choose to machine wash, wash on a gentle wool wash at 30 degrees and do not spin or tumble dry. Iron on the underside using a medium heat, avoiding the webbing and D ring. 

Cotton Harnesses

Hand wash recommended. If you choose to machine wash, wash at 30 degrees on a gentle, low spin wool cycle. Iron on the underside using a medium heat, avoiding the webbing and D ring. 

Hand wash recommended. If you choose to machine wash, wash on a gentle wool wash at 30 degrees and do not spin or tumble dry. Neckerchiefs can be ironed on the underside using a medium heat.

We recommend a 30 degree wash on a gentle, low spin wool cycle. Do not tumble dry.