Delivery Information

UK Shipping

FREE UK Shipping
Spend £150.00 in one transaction and receive free delivery
(This service will be Royal Mail 1st Class or DPD depending on the weight of your item)
1-3 working days

Royal Mail 1st Class
From £5.00 (Depending on total order weight)
1-3 working days

DPD Next Day
Orders up to 10kg
Orders must be received by 12pm Monday – Friday in order to be delivered the following day.

Orders over 10kg
Orders must be received by 12pm Monday – Friday in order to be delivered the following day.

Please note: If you select DPD Next Day on a Friday, your order be delivered on the following Monday. Please select Saturday Delivery if you are ordering on a Friday and you would like your order delivered on a Saturday.

Please order personalised items by 12 noon when next day delivery is required. Please allow 48 hours for delivery at busy times. .

DPD Saturday
Orders must be received by 12pm Friday in order to be delivered the following day.

Delivery Information (UK)

All orders will be dispatched via Royal Mail First Class or DPD courier service (for larger orders including dog pillow beds and large, XL donut beds).

Please note that goods will not be dispatched on weekends, bank holidays or any other public holiday.

If any items are not in stock, we will email you with an estimated delivery date when you place the order.

Please note all delivery timescales are a guide and not a guarantee.

Some parcels will require a signature on arrival, therefore when ordering you must provide a delivery address at which someone will be present. In the event that no one is available to sign for the goods and a signature is required, the carrier will leave notification of their delivery attempt with the necessary redelivery information.



International Shipping


We offer Royal Mail Untracked, Tracked and Courier delivery services to most International countries. Once you've entered your delivery address, you'll be able to see the delivery services available. Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected.

If you order products for delivery to one of the International Delivery Destinations (including Europe), your order may potentially be subject to import duties and taxes which are applied when the delivery reaches that destination.

You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and we cannot predict their amount.



For any queries regarding the delivery of your order please contact us:
0345 646 1221