Delivery Information

Postage & Packaging Charges (UK)

All orders placed before 12pm will be processed that day, and dispatched or put into production where needed. Orders placed after 12pm will be processed the following day.

FREE UK Delivery
Spend £150.00 in one transaction and receive free delivery!
3-5 working days

Standard Delivery
3-5 working days

First Class Delivery
1-3 working days

Next Day Delivery
Orders must be received by 12pm Monday – Thursday in order to be delivered the following day.

Saturday Delivery
Orders must be received by 12pm Friday in order to be delivered the following day.

Delivery Information (UK)

All orders will be dispatched using Royal Mail Second Class, First Class or Mutts & Hounds chosen courier service for larger orders including dog pillow beds and large, XL donut beds, usually within 1-2 working days. Please note that goods will not be dispatched on weekends, bank holidays or any other public holiday. Please allow 3-5 working days for free delivery.

If any items are not in stock, we will email you with an estimated delivery date when you place the order.

Some parcels will require a signature on arrival, therefore when ordering you must provide a delivery address at which someone will be present. In the event that no one is available to sign for the goods and a signature is required, the carrier will leave notification of their delivery attempt with the necessary redelivery information.

European Shipping

Standard economy service for small parcels: £10

Larger tracked parcels:
This varies on where you are in Europe. Please proceed to checkout to see various postal services and rates.

International Shipping

Standard International Delivery
Small Parcel £20.00

Please allow up to 2 weeks for delivery.

For large parcels (Beds, Cushions, Carriers, Blankets) These prices vary. Please proceed to checkout to see final price of delivery.


For any queries regarding the delivery of your order please contact us:
01249 782281